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Returns and Exchanges

Return Policy:

At RedHotGear, our goal is to ensure that you, our valued customer, are entirely satisfied with your purchase. In addition, we want to provide you with the best level of customer service that we can deliver. If, for any reason, you are not fully satisfied with your purchase, please follow the steps below so that we can either refund your money or exchange the purchased item for another. Thank you and please let us know how we can improve your shopping experience!

Returns:
  1. Item must be in a new and unworn condition with tags in place.
  2. You have up to 30 days from the time of purchase to return your item(s).

Send the item back to us at:

RedHotGear c/o Returns

Please include a letter of explanation, with your reason for the return, order number, name, shipping address, phone number and email address. You will be refunded the proper amount and notified via e-mail. Unfortunately, we cannot refund the shipping price.

Exchanges:
  1. Item must be in a new and unworn condition with tags in place.
  2. No restocking fee.
  3. You will have to pay the shipping fee to exchange the item.
  4. You have up to 30 days from the time of purchase to exchange your item(s).

Send the item back to us at

RedHotGear c/o Returns

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